Introduction
Pipeology Plumbing and Gas (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information.
Information We Collect
We may collect personal information from you when you:
- Visit our website 1. www.smithgear.com www.smithgear.com
- Contact us (e.g., by phone, email, or through our website)
- Request a quote or service
- Become a customer
The types of information we may collect include:
- Name
- Contact information (e.g., address, phone number, email)
- Payment information
- Information about your plumbing or gas needs
How We Use Your Information
We may use your personal information for purposes such as:
- Providing you with our services
- Processing your payments
- Communicating with you (e.g., to provide updates, answer inquiries)
- Improving our services
- Complying with legal requirements
Data Storage and Security
Your personal information is stored securely using the following systems:
- This website
- Mailchimp
- Fergus
- Xero
- Google Drive
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
Disclosure of Your Information
We may disclose your personal information to:
- Our employees, contractors, or service providers who need to access it to perform their duties
- Law enforcement agencies or regulatory bodies as required by law
- Third-party service providers who assist us in operating our business (e.g., payment processors)
Your Rights
You may have the following rights in relation to your personal information:
- Access to your personal information
- Correction of your personal information
- Objection to the processing of your personal information
- Deletion of your personal information
If you wish to exercise any of these rights, please contact us using the information provided below.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website. x
Contact Us
If you have any questions about this Privacy Policy or our practices, please contact us at: sam@pipeologyplumbing.au